Financial Aid

At Castle Medical Center, we’re committed to keeping you healthy. As a result, your ability to pay should never stop you from seeking needed care.

When you come to us for treatment, Castle’s Patient Financial Services will be happy to talk to you about payment options. Our financial assistance policies state that:

• Our financial counselors will help you find out if you qualify for a government program such as Quest or Medicaid. If one of these programs is right for you, they may be able to assist you with the application process.
• If you do not qualify for a government program, we provide discounts to eligible low-income patients. Please contact Patient Financial Services if you cannot pay part of your bill. We will review your financial situation to determine if you are eligible for financial assistance.

For more information, please call Patient Financial Services, Monday through Thursday from 8 a.m. to 4:30 p.m., or Friday from 8 a.m. to 3:30 p.m., at (808) 263‑5132.

You may also want to review our patient billing brochure, which is available throughout the hospital. Please click here to open a copy of it in Adobe’s Acrobat Reader.

If you do not have a copy of Adobe’s Acrobat Reader, then you can obtain one by clicking on this button: